SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.

Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?

About the role:

In the architecture of SD Worx Enterprise tooling, Salesforce plays a crucial role. And this is why your role as our Salesforce Administrator is so important to us. Coordinating and collaborating, that is what this job is all about. One of your main goals is to collaborate with the different stakeholders, like product managers and specialists. Together you will make our Salesforce Suite better and more user-friendly. You are responsible for the Salesforce applications and its functionalities based on the requirements of our business and the composed user stories, in close collaboration with the Developers and Product Owners.

Which tasks can you expect?

• Comprehending the functional requirements from your stakeholders and translating them to technical solutions. Making sure users understand and are satisfied with the configurations in Salesforce.
• Responsible for business requirements gathering: workflow analysis, user stories, and acceptance criteria.
• Creating and refining of the business user stories. Sharing business and technical insights with the Product Owner.
• Gathering, creating and maintaining current and future business process flows for both internal use and SD Worx’ business.
• Using an Agile methodology to keep track of your projects.
• Coordinating regularly with stakeholders, like our Support Squad, the Product Owners and the business owners
• Performing manual user acceptance testing on digital products to ensure product meets requirements and functions
• Creating complex reports and dashboards to meet business requirements
• Ensuring that there are as little bugs as possible in Salesforce Suite
• Providing technical support to our Support Squad to resolve configuration defects
• Assessing readiness to deploy each release
• Keeping informed about the developments in the Salesforce technology stack, including all innovations that are included in future releases
• Taking ownership and doing close follow up on project/s assigned, ensuring targets are met
• Creating test plans, document (e.g. Release Notes, Demo Videos,..), evaluate and track testing results
• Checking the usability view of the product and ensuring the best way to solve QA arising problem on the projects.

What do you have to offer?

• Degree holder in IT/IT related fields or equal by experience
• At least 3-5 years of experience in a similar role
• SQL
• Excellent analytical and problem-solving skills
• Communicating ideas proactively and concisely
• Autonomous and take initiatives when relevant
• In-depth knowledge about the configuration of Salesforce Sales Cloud with proven work experience
• Ideally you have been working with CPQ tooling and experience in its processes
• Experience working with Azure DevOps would be a plus
• Agile thinking and working
• Being a team player and flexible
• Excellent verbal and written communication (English), and ability to communicate and liaise with people at all levels in the organisation
• Ability to work in a multi-cultural and international environment

What do we have to offer?

• Leaves: all types of leave granted from day 1 (annual leave, sick leave, study leave, maternity/paternity leave, wedding leave, compassionate leave). Eligible for seniority leave after 3 years
• Insurance benefits: Medical insurance fully paid by SD Worx for you and two dependents (children up to 18 years old). Option to upgrade available. You are also eligible to enroll your parents in your medical insurance at a subsidized rate
• Monthly fixed transport allowance
• No deduction for using the company’s transport after work
• Eligible for a mobile voucher, redeemable at one of four suppliers, renewable every 3 years
• Fixed internet allowance for home use
• Career break option
• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)
• Yearly performance review with remuneration review
• Yearly company bonus
• Car loan: subsidized interest facility
• Referral program
• Learning opportunities: through an individual development plan and professional training
• Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

Please be informed that upon successful completion of the interview process, you will be required to submit a recent Certificate of Character, and you will undergo a background check as part of our standard legal procedures.

From many places, we work as one, moving from better to best together.

SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.