About SD Worx

About the role:

The Facilities Coordinator is responsible for the day-to-day maintenance and upkeep of company facilities to ensure a safe, functional, and professional working environment. The role includes handyman duties, preventive and corrective maintenance, coordination of maintenance activities, contractors, suppliers, and landlords, obtaining quotations, managing facilities requests, supporting office projects, maintaining building systems, and providing backup office support when required.

What do we have to offer?

• Leaves: the types of leave granted from day 1 (annual leave, study leave, maternity/paternity leave, wedding leave, compassionate leave). Eligible for seniority leave after 3 years

• Insurance benefits: Medical insurance fully paid by SD Worx for you and two dependents (children up to 18 years old). Option to upgrade available. You are also eligible to enroll your parents in your medical insurance at a subsidized rate

• Monthly fixed transport allowance

• No deduction for using the company’s transport after work

• Eligible for a mobile voucher, redeemable at one of four suppliers, renewable every 3 years

• Fixed internet allowance for home use

• Career break option

• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)

• Yearly performance review with remuneration review

• Yearly company bonus

• Car loan: subsidized interest facility

• Referral program

• Learning opportunities: through an individual development plan and professional training

• Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

Which tasks can you expect?

Facilities Maintenance

• Conduct routine inspections of office facilities and identify maintenance issues.

• Perform basic maintenance and handyman tasks.

• Follow up on preventive and corrective maintenance activities.

• Coordinate and escalate electrical, HVAC, plumbing, and specialist repairs to approved contractors.

• Ensure office facilities remain safe, functional, and well maintained.

Contractor & Supplier Coordination

• Request and coordinate quotations from suppliers and contractors.

• Compare quotations and prepare recommendations when required.

• Schedule maintenance visits and contractor interventions.

• Supervise contractors while working onsite.

• Ensure works are completed according to agreed specifications, timelines, and quality standards.

• Follow up on outstanding maintenance actions and service issues.

Landlord Liaison

• Coordinate building-related maintenance and repair requests with landlords and property managers.

• Follow up on pending landlord actions.

• Participate in site inspections and maintenance meetings.

• Escalate building infrastructure issues when required.

Access Control Management

• Manage employee and visitor access control systems.

• Create, replace, and deactivate access cards.

• Maintain access records and permissions.

• Support access control audits and security reviews.

• Troubleshoot basic access card issues and coordinate repairs when required.

Security & Building Systems

• Monitor and maintain CCTV systems.

• Coordinate CCTV repairs, maintenance, and upgrades.

• Monitor and coordinate maintenance of fire alarm systems.

• Support scheduled alarm testing and compliance activities.

• Liaise with security service providers and contractors.

• Report security incidents and equipment failures.

• Coordinate servicing and maintenance of UPS equipment.

• Monitor UPS performance and report faults.

• Support business continuity initiatives related to facilities infrastructure.

Office Events, Meeting Rooms & IT Asset Support

• Support office events by setting up rooms, furniture, and equipment.

• Set up meeting training rooms.

• Install and support projectors, screens, microphones, speakers, and audio systems.

• Provide first-level troubleshooting for meeting room and audiovisual equipment.

• Assist with secure wiping of laptops and devices in accordance with company procedures.

• Support basic IT asset management activities

Reception & Office Administration Backup

• Act as backup to the Receptionist during absences.

• Welcome visitors, contractors, and suppliers.

• Manage visitor registration processes.

• Answer and direct calls when required.

• Assist with meeting room bookings.

• Assist with parking allocation and bookings

• Support courier, mail, and delivery activities.

Health, Safety & Compliance

• Identify and report health and safety hazards to health & safety officer.

• Support fire drills and emergency preparedness activities.

• Support facilities audits and compliance reviews.

Inventory & Store Management

• Maintain stock levels of facilities supplies, consumables, and spare parts.

• Monitor maintenance tools and equipment.

• Request replenishment of supplies when required.

• Maintain the facilities store in a clean and organized manner.

• Keep accurate records of facilities assets, equipment, and inventory.

Systems & Administrative Support

• Use Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint, SharePoint) for communication, reporting, and record keeping.

• Manage and update facilities requests through the ticketing system (e.g., ServiceNow).

• Track, update, and close facilities tickets within agreed service levels.

• Prepare basic facilities reports and maintain maintenance documentation

What do you have to offer?

• Diploma or Degree in Facilities Management, Building Services or a related field.

• Minimum 2 years of experience in facilities management, maintenance coordination, workplace services, or a similar role.

• Experience coordinating contractors, suppliers, landlords, and maintenance service providers.

• Good knowledge of building systems, including HVAC, CCTV, fire alarm, access control, and UPS systems.

• Proficiency in Microsoft 365 applications (Outlook, Teams, Excel, Word, PowerPoint, and SharePoint).

• Experience using ServiceNow or a similar ticketing system.

• Experience supporting audiovisual equipment, projectors, audio systems, and meeting room technology.

• Basic IT asset management knowledge, including laptop deployment and device wiping.

• Basic handyman and maintenance skills.

• Good understanding of Health & Safety requirements and workplace compliance standards.

• Strong organizational, communication, and customer service skills.

• Ability to prioritize workload and manage multiple tasks effectively.

Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.

Please be informed that upon successful completion of the interview process, you will be required to submit a recent Certificate of Character, and you will undergo a background check as part of our standard legal procedures.