SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people.

About the role:

As a Payroll Manager, you will play a key role within our Spanish Payroll Services organization.

You will lead a team of Payroll Consultants while acting as the senior point of contact and escalation for a portfolio of clients. This role combines people leadership, client relationship management and payroll expertise, making it an excellent opportunity for experienced payroll professionals looking to step into a broader management position.

Whether you currently work in a payroll outsourcing provider, labour consultancy, professional services firm or an internal payroll team, this role offers the opportunity to develop your leadership skills while helping shape the future of payroll services at SD Worx.

Which tasks can you expect?

Team Leadership

• Lead a team of approximately 8-10 Payroll Consultants.

• Support team members in resolving complex payroll and labour law matters.

• Monitor workloads, priorities and service quality.

• Drive engagement, development and performance within the team.

• Partner with other stakeholders across the business.

Client Management

• Act as the main escalation point for a portfolio of approximately 15 key clients.

• Build trusted relationships with client stakeholders.

• Ensure service quality, SLA compliance and customer satisfaction.

• Resolve complex operational issues and support conflict resolution when required.

• Track billing activities and oversee purchase orders for additional services.

Payroll Operations

• Oversee payroll delivery for Spanish payroll clients.

• Manage service launches, including payroll schedules and procedures documentation.

• Provide guidance on Spanish labour legislation, payroll processes and compliance topics.

• Monitor service performance, operational KPIs and quality standards.

• Contribute to process optimization and continuous improvement initiatives.

What do you have to offer?

• Around 15 years of experience in payroll administration and Spanish labour legislation.

• At least 3 years of experience in a similar leadership or managerial role.

• Proven ability to lead teams and manage client relationships effectively.

• Strong analytical, decision-making, and prioritization skills, with experience in conflict resolution and stakeholder management.

• In-depth knowledge of Spanish payroll legislation and processes.

• Experience with Integrho and SAP is considered an advantage.

• You are assertive, resilient, and possess excellent communication skills, with the ability to remain effective under pressure.

• You contribute positively to the team culture through your collaborative mindset, sense of humor, and unique perspective.

• Spanish and proficiency in English is essential.

What do we have to offer?

🏝️ Comprehensive training and development programs.

🏝️ Flexible working schedule

🏝️ Private medical insurance 100% covered by SD Worx

🏝️ 25 vacation days 

🏝️ 18 hours for personal matters

🏝️ Reduced summer hours: 36 hours instead of 40 per week, for 4 weeks (to be chosen in July or August)

🏝️ Cobee flexible retribution options: meals, transportation, etc.

🏝️ Laptop and equipment provided

🏝️ Workation: possibility to work from abroad (where SD Worx has legal entity, up to 4 weeks per year)

🏝️ Learning opportunities: language courses (as per availability), individual training bonus, an individual development plan, and professional training

🏝️ Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.