About the role:

Which tasks can you expect?

• Orchestrate end-to-end payroll delivery for Danish customers

• Manage process deviations, assess impact, and recommend solutions

• Own change requests end-to-end (requirements, pricing, implementation, documentation, training)

• Ensure alignment and adherence to global and local process standards, considering client needs

• Maintain and update process documentation (SOPs, DWIs, guidelines)

• Handle complex payroll cases and act as first escalation point

• Support system updates, testing, and implementations (incl. UAT and parallel runs)

• Maintain regular client communication to ensure efficient payroll processing

• Guide Payroll Administrators and ensure compliance with regulations

• Liaise with external stakeholders (e.g., tax authorities, benefits providers)

What do you have to offer?

• 3–5 years of experience in Payroll outsourcing / BPO environments

• Fluent in Danish and English languages.

• Strong knowledge of SAP Payroll / Employee Central Payroll

• Experience working with international clients and complex payroll operations

• Good communication skills (both verbal and written)

• Experience with SAP SuccessFactors, SAP Payroll, Concur, Workforce Management and integration tooling is a plus.

• Certifications such as CPP, CPS or CPM is a plus.

What do we have to offer?

• A dynamic environment: flexible working hours and working from home

• Workation: possibility to work from any SD Worx location (4 weeks per year, EU countries)

• Private health insurance

• Free language courses (during your working hours)

• Learning opportunities: through an individual development plan and professional training