Senior SAP International Client Delivery Lead
At SD Worx, we are looking for energetic people to join our team. With us, you get the chance to showcase your talents and grow like never before! Ready, set, apply!
We usually respond within a week
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.
Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?
About the role:The Senior SAP International Client Delivery Lead is responsible for managing end-to-end client delivery for SAP AMS (Application Management Services) engagements across global accounts. This role ensures financial performance, resource coordination, stakeholder management, and continuous improvement of delivery processes
Which tasks can you expect?
Financial Management Own client financial management (budget, actuals, accruals, rolling forecast).
Approve and manage third-party invoices.
KPIs Monitor customer satisfaction (NPS), contribution/margin, SLA compliance.
Customer Relationship Act as the main escalation point for clients and internal teams.
Manage governance and reporting for functional and financial aspects.
Build strong long-term relationships with client leadership.
Resource Management Coordinate resource allocation aligned with AMS Tribe Lead.
Ensure capacity planning and staffing needs are met.
Business Development Identify upselling and cross-selling opportunities.
Support go-live readiness and hyper-care phases.
Internal Collaboration Interface with global AMS teams, sales, and suppliers.
Drive process improvements within the AMS organization
What do you have to offer?
7+ years in SAP AMS delivery or similar roles.
Strong financial management and governance skills.
Proven track record in managing large international clients.
Excellent communication and stakeholder management.
Fluent in English; additional languages are a plus.
Willingness to travel internationally.
What do we have to offer?
🏝️ Comprehensive training and development programs.
🏝️ Flexible working schedule
🏝️ Private medical insurance 100% covered by SD Worx
🏝️ 25 vacation days
🏝️ 18 hours for personal matters
🏝️ Reduced summer hours: 36 hours instead of 40 per week, for 4 weeks (to be chosen in July or August)
🏝️ Edenred flexible retribution options: meal vouchers, transport vouchers, etc.
🏝️ Laptop and equipment provided
🏝️ Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)
🏝️ Learning opportunities: language courses (as per availability), individual training bonus, an individual development plan, and professional training
🏝️ Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!
From many places, we work as one, moving from better to best together.
SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.
- Team
- SAP Solutions
- Role
- SAP Solutions
- Locations
- Granada
- Remote status
- Hybrid
Already working at SD Worx?
Let’s recruit together and find your next colleague.