SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.

Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?

About the role:

As an Implementation, Support and Project Delivery Consultant, you will be responsible for resolving technical issues, collaborating with the software vendor and driving continuous improvements to support operations. You will support smooth application operation and support new customer onboarding activities. In this position, you will have the opportunity to lead projects and be responsible for effectively planning, coordinating, and executing projects to ensure the achievement of business objectives within designated timeframes and budgets.

What do we have to offer?

• Stable employment conditions: permanent employment contract (after a 3-month probation period)
  
• Flexible working hours and remote work opportunities
• Private medical care (LuxMed)
• Cafeteria system / Sports card
• Lunch card (Edenred)
• Financial allowance for remote work
• Loans for employees
• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)
• Life insurance
• Holiday allowance
• Free language courses (during your working hours)
• Annual bonus
• Integration events
• Free parking spaces for employees
• Referral program
• PPK (Employee Capital Plans): 3.5% employer contribution
• Learning opportunities: through an individual development plan and professional training
• Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!

Which tasks can you expect?

Project Delivery

The main task is to successfully drive project execution.

• Leading and coordinating implementation projects
• Creating project plans and ensuring that all tasks are assigned and communicated to the appropriate project members and tracked effectively
• Communicate project progress and proactively identifying, communicating and mitigating risk factors
• Deliver projects on time and in budget with quality solutions
• Participation in operational meetings with customer representatives
• Track and report project financials (budgeted vs actual) for allocated resource hours and billings
• Acting as an interface between operations, implementation and the Client to ensure alignment and collaboration

Implementation & Support

The main task is to successfully complete implementation projects for new clients, as well as technical support for the operations (handling requests).

• Act as the primary point of contact for technical-related inquiries and issue resolution
• Technical and substantive support for the payroll department, ongoing assistance
• Support the system setup for new customers, as well as in the existing customer segment if required
• Responsible for implementation projects, implementing them and handing them over to our internal support and/or managed service department after successful testing
• Configure and customize the Enova software/system to meet the customer's requirements: wage types, reports, master data maintenance, etc.
• Active participation in the further development and optimization of our software and service processes
• Leading and supporting system integrations, particularly with Workday, including coordination across teams, managing timelines, and ensuring successful end-to-end implementation. (nice to have)

What do you have to offer?

• Several years of experience in the Polish payroll sector
• Expert knowledge of Enova system
• Experience in customer implementation
• Knowledge of income tax, social security (ZUS) and labor law
• English language skills at B2 level
• Strong communication skills and ability to collaborate effectively with subject matter experts internally and externally at all levels
• Proactive and independent, able to deliver with minimal supervision
• Analytical thinking and quick perception
• Working knowledge of Microsoft Office products including Excel, Word, PowerPoint
• First project management experience, with the proven ability to manage multiple projects simultaneously
• Working knowledge of Microsoft Office Visio
• Knowledge of Workday (nice to have)

From many places, we work as one, moving from better to best together.

SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.