SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.

Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?

About the role:

As a Payroll Country Lead at SD Worx, you will be the primary point of contact for payroll processing in your designated country. You will possess expert-level knowledge of local payroll legislation, tax laws, and customary practices. You will be the key coordinator for payroll operations, ensuring the highest standards of quality and compliance. You will also resolve and address complex client questions and queries via the Service Management Tool.

What do we have to offer?

• Stable employment conditions: permanent employment contract (after a 3-month probation period)
  
• Flexible working hours and remote work opportunities
• Private medical care (LuxMed)
• MyBenefit Cafeteria system / Multisport card
• Lunch card (Edenred)
• Financial allowance for remote work
• Loans for employees
• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)
• Life insurance
• Holiday allowance
• Free language courses (during your working hours)
• Annual bonus
• Integration events
• Free parking spaces for employees
• Referral program
• PPK (Employee Capital Plans): 3.5% employer contribution
• Learning opportunities: through an individual development plan and professional training
• Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!

Key responsibilities:

• Own the country payroll processing for clients in your designated country using SAP SuccessFactors (EC, ECP, and PCC).
• Ensure compliance with local payroll laws, tax regulations, and labour market practices.
• Coordinate payroll team to ensure timely and accurate payroll delivery, meeting client requirements and deadlines as outlined in the payroll calendar.
• Communicate directly with clients regarding payroll queries, discrepancies, and system enhancements.
• Participate on Monthly service reviews with client when needed.
• Act as the primary point of contact for client-designated representatives at the country level.
• Develop and maintain strong relationships with local authorities, tax agencies, and other third parties involved in payroll processing.
• Monitor payroll performance, identify areas for improvement, and implement necessary changes to enhance quality and efficiency.
• Act as the subject matter expert (SME) for payroll processes and legislation in your country.
• Provide functional expertise on payroll processes, payroll configurations and integrations.
• Ensure services are delivered according to contractual commitment and Service Level Agreements.
• Oversee advanced testing and validation for system updates, configuration changes (e.g., new wage types), and ensure proper execution by the team.
• Lead functional implementations of new incoming clients and coordinate testing activities, SIT, UAT and Parallel Payroll, with the payroll team in accordance with SD Worx best practices.Maintaining up-to-date payroll and business process documentation (SOPs, country solution workbook, payroll design, wage type catalogue).
• Provide support, guidance and training to Payroll Administrators and Payroll Specialist, ensuring best practices and compliance with payroll regulations.
• Lead and drive continuous improvement initiatives and projects.
• Design business cases for the payroll country template, propose product improvements and liaise with the products department for incorporation in the technology roadmap.
• Conduct training sessions for internal teams to increase their knowledge levels and support internal growth.

Qualifications & Experience:

• 8–12 years in payroll, preferably in an outsourcing environment.
• Expert in SAP SuccessFactors (EC, ECP, PCC), incl. split and shadow payrolls.
• In-depth knowledge of local payroll legislation and HR practices.
• Strong client management and problem-solving skills.
• Proven leadership and team coordination experience.
• High discretion and ability to work under pressure.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Excellent communication in English and fluency in Polish is a must.

Preferred Skills:

• Payroll certifications (e.g. CPP, PCP) are a plus.
• Experience in fast-paced, improvement-focused environments.
• Familiarity with EC modules (Time, Compensation, Workforce Management).
• Integration knowledge across HRIS, Finance, Benefits, and Time systems.
• Prior experience in shared services or payroll outsourcing models.

From many places, we work as one, moving from better to best together.

SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.