At SD Worx Mauritius, we are focused on building capability and flexibility to meet the growth of the business whilst increasing the profitability across the organisation. We support SD Worx on most of the business areas such as HR, Finance, Marketing, Software Development, Testing, Implementation and Service Delivery. There are numerous opportunities at SD Worx Mauritius for people with the right blend of skills, experience and character! Are you ready to join us

What do we have to offer?

• An attractive salary based on your experience and achievement. Including allowances for transport, internet and mobile (more information available during interview) with an addition of medical insurance fully paid by SD Worx for you and 2 dependents (upgrades available). And a yearly company bonus.
• A dynamic environment: flexible working hours and working from home – everything is negotiable. We also offer career break options.
• Learning opportunities: through an individual development plan and professional training
• Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within SD Worx!
• And all leaves are granted as from day 1!

Which task can you expect?

We are looking for a dynamic and results-oriented Account Manager who will serve as the primary liaison between our clients and Studioworx, the internal marketing agency. In this role, you will be responsible for understanding client needs, developing strategic marketing plans, and ensuring the seamless execution of campaigns. The ideal candidate will have a proven track record in account management, exceptional communication skills, and a passion for delivering outstanding client service.

Key Responsibilities: 

1. Client Relationship Management: Build and maintain strong, trusting relationships with clients, acting as the main point of contact and understanding their business objectives and challenges.
2. Strategic Planning: Collaborate with clients to develop marketing strategies that align with their goals, utilizing the expertise of internal teams such as creatives, designers, and strategists.
3. Campaign Coordination: Oversee the end-to-end execution of marketing campaigns, ensuring that deliverables meet or exceed client expectations, and campaigns are executed within established timelines.
4. Communication: Effectively communicate project briefs, updates, and campaign results to both clients and internal team members, ensuring clarity and alignment on objectives.
5. Problem Solving: Proactively identify and address potential issues or challenges in campaign execution, offering solutions and alternatives to ensure client satisfaction.
6. Budget Management: Work with clients to establish budgets, track spending, and ensure campaigns are executed within agreed-upon financial parameters.
7. Cross-functional Collaboration: Liaise with internal teams, including creative, production, and analytics, to coordinate resources and deliver high-quality results.

Qualifications:

• 2 to 5 years experience in a similar role
• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience as an Account Manager in a marketing agency or related industry.
• Strong understanding of marketing principles and campaign execution.
• Excellent communication and negotiation skills.
• Ability to manage multiple client accounts simultaneously.
• Detail-oriented with strong organizational and project management skills.
• Strong project management skills
• Proficient in Microsoft Office and project management tools.

From many places, we work as one, moving from better to best together.

SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.