SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life, so companies of any size can turn Human Resources into a source of value for the business and the people in it.

Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent. Are you ready to join us?

What do we have to offer?

• Leaves: all leaves granted from day 1: annual leave, sick leave, study leave, maternity/paternity leave, wedding leave, compassionate leave. Eligible for seniority leave after 3 years
• Insurance benefits: Medical insurance fully paid by SD Worx for you and two dependents (children up to 18 years old). Option to upgrade available. You are eligible to enroll your parents in your medical insurance at a subsidized rate
• Monthly fixed transport allowance
• No deduction if using the company's transport after work
• Eligible for a mobile voucher to be redeemed at 1 of 4 suppliers, renewable every 3 years
• Fixed internet allowance for home use
• Career break option
• Hybrid way of working
• Flexible working hours
• Workation
• Yearly performance review with remuneration review
• Yearly company bonus
• Car loan - subsidized interest facility
• Learning opportunities: through an individual development plan and professional training
• Career growth: whether you want to become more of an expert in your field or you want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

Mandatory:

• Degree in IT
• 2 - 3 years’ experience in Windows Server, Web Server, SQL Server administration
• Knowledge of Windows Server infrastructure- 2012, 2016 & 2019
• Knowledge of IIS – 8.5 and onwards
• Knowledge of PowerShell Scripting
• Knowledge of TSQL – SQL 2012, 2016, 2019

Desirable:

• Multinational exposure & experience
• Common IT Knowledge: SQL, XML etc.
• Basic knowledge of TFS/Azure
• Basic knowledge of SQL replication
• Windows Server Certifications

Key Accountabilities:

• Build and refresh customer environments, including QA/DEV builds and decommissioning.
• Participate in CAB reviews with decision-making authority.
• Prioritise requests for environment builds and refreshes.
• Manage disk capacity and decommission unused environments.
• Provide 1st/2nd level technical support to users and customers.
• Manage, proritise and resolve incidents, ensure quick restoration of service during major incidents.
• Deploy software products, address deployment issues, and collaborate with project managers and customers to ensure timely resolution.
• Implement change requests and communicate/escalate issues impacting delivery schedules.
• Liaise with service providers and third-party suppliers for issue resolution.
• Ensure compliance with internal security policies and processes.
• Participate in product upgrades/releases and manage software release documentation.
• Provide out-of-hours support as needed and be available to cover MAU/UK hours.

Personal competencies:

• Strong logical thinking and problem-solving skills for quickly resolving complex issues.
• Customer-oriented with excellent communication and people skills for effective collaboration with business and external stakeholders.
• Detail-oriented with a commitment to high-quality work.
• Strong organisational and time management skills, capable of managing multiple tasks simultaneously.
• Flexible and adaptable in a fast-paced, changing environment.
• Passionate about learning and staying current with emerging technologies and industry trends.
• Positive and proactive attitude, open to giving and receiving constructive feedback for continuous improvement.
• Flexible with working hours, available for MAU/UK hours and out-of-hours support as needed.
• Self-motivated, able to work independently and as part of a team with high initiative and discipline.
• Proactively identifies and implements technical and process improvements.
• Committed to upholding company values, culture, and compliance requirements.
• Experience in deploying and upgrading web-based apps on a Microsoft platform.
• Knowledge of Agile methodologies is a plus.

Please be informed that upon successful completion of the interview process, you will be required to submit a recent Certificate of Character, and you will undergo a background check as part of our standard legal procedures.

From many places, we work as one, moving from better to best together.

SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.