Payroll Support Specialist
At SD Worx, we are looking for ambitious people to join our team. With us, you get the chance to showcase your talents and grow like never before! Ready, set, apply!
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Are you interested in good customer service and advanced, digital systems? Then you may have found your dream job! As a Payroll Support Specialist, you will help our customers with advice, problem solving and streamlining. We want our customers to achieve the greatest possible success with SD Worx Payroll, and our support team is always ready to answer customers' questions.
Do you think it is rewarding to help others and find solutions that make everyday life better?Then you must apply for the position as Payroll Support Specialist with us at SD Worx!
Your primary task will be to work with payroll matters at our customer centre. You will analyze and resolve inquiries from customers, in close collaboration with a top team of experienced consultants. There are also opportunities for more and other tasks according to interest and experience.
What you will do:
First-line user support and advice to customers
Monitoring and prioritization of registered cases
Analyze and process cases from A to Z
Problem solving and cooperation with other departments in SD Worx if necessary
Ongoing communication with customers, with a focus on good customer service
Contribute to documentation of FAQs and knowledge sharing both internally and to our customers
Create an efficient and good everyday life together with the team at the customer centre
Possibility of consulting assignments and other relevant tasks
Who you are
- The most important thing is that you have experience in payroll as a specialist area. But you should also have a great interest in digitization and automation, while at the same time finding troubleshooting and problem solving exciting. Knowledge of the municipal sector is an advantage (but not a requirement). You preferably have some experience with ServiceNow or other tools for customer support. Furthermore, you are extremely concerned with delivering the best possible experience for our customers, they mean everything to us! You must enjoy being an adviser and sparring partner, and have an educational approach to customer follow-up.
- We want you to already have 2-5 years of experience, either from a similar position, or from operational payroll or IT work. Technical interest is also necessary to succeed and thrive in this position.
- It is a requirement that you have very good language skills in Norwegian and English, both written and spoken.
Why choose US?
- In SD Worx, you get the chance to work with some of the most modern and innovative solutions on the market. We are a very ambitious group, and always want to be at the forefront of the development of our specialist area.
- In addition, you will be able to develop in a very inclusive and professionally strong environment. You will have the opportunity to work with some of the biggest and most exciting customers in the whole of Norway, with solid colleagues at your back!
- We naturally offer competitive conditions, as well as attractive insurance and pension schemes for all our employees.
- At SD Worx, we strive for gender balance and see diversity as a strength, and want applicants with different backgrounds. We strongly believe in our values: Leading, Committed, People Centric.
- Would you like to be part of our further growth? So cool, we look forward to reading your CV and application!
Payroll Support Specialist
At SD Worx, we are looking for ambitious people to join our team. With us, you get the chance to showcase your talents and grow like never before! Ready, set, apply!
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