Application Support Specialist (m/f)
Zagreb, HR, -
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.
Are you our new
APPLICATION SUPPORT SPECIALIST (M/F)
Our product HRNET is a leading Human Resources Information System (designed and developed as a Web application), covering Core HR, Payroll, Time & Attendance, Talent Management, Travel management and other HR modules and processes.
JOB DESCRIPTION
- Technical support to HRNET apllication users by identifying problems, researching answers, and guiding clients through corrective steps
- Control and verification of data through the Microsoft SQL database
- Cooperation with implementation and development teams
- Proposing HRNET improvements based on the experience of working with users
EXPECTATIONS, EXPERIENCE & KNOWLEDGE
- Knowledge of MS SQL database
- Experience or familiarity with web-based technologies; ability to quickly learn product specifics
- Proven ability to solve customer issues through thorough investigation
- Demonstrated skills in building strong customer relationships
- Advantage - knowledge of HR processes
- Education: minimum bachelor degree
OUR OFFER
SD Worx offers you, besides a competitive salary and benefits package*, the autonomy and flexibility to take ownership of your work. With the possibilities of flexible working hours, homework, working from other offices,… you can organize your own work. For us, learning and innovating are like breathing, inspiring us to always go beyond. We offer multiple trainings, projects… where you will learn from experts or in practice. From the start you will be engaged in your team, where we share knowledge, talents and celebrate our differences.
From many places, we work as one, moving from better to best together.
SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.
It's your move!
* sneak preview into benefits: additional health insurance, Christmas and holiday allowances, paid lunch, fruit, coffee and other refreshments available in our kitchen, paid gyms/sports clubs, 100% paid sick leave, lawyer counselling, education, conferences, organized events and team buildings