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trainee payroll executive

Salford (Manchester), GB, M50 3SP

SD Worx is a leading European provider of Payroll & HR services with global reach. SD Worx’s +4000 employees operate in countries all over Europe and in Mauritius. Our goal? We bring people solutions to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.

Your Role:

A key role to create and deliver internal training and coaching to payroll services colleagues. This role will be targeted to increase the level of relevant skills and knowledge in support of the business short- and long-range plans with accountability to deliver payroll services to contractual requirements, quality standards and delivery against SLAs and KPIs. You will create and deliver all payroll services training, including legislation, operations, and product releases and provide pivotal support to the CET business with upgrade roll outs of to our products. 

 

Your Responsibilities:

1.    Design and deliver in-house training courses, sessions and workshops specific to payroll either in groups, 1-2-1 or online environments
2.    Provide continuous assessment of training needs in collaboration with Team Managers
3.    Develop and maintain and deliver against a roadmap of key training sessions set by the business 
4.    Provide feedback reporting and individual skills assessments 
5.    Liaise with the operational readiness teams to prepare key training sessions for planned upgrades and schedule appropriately
6.    Drive efficiencies in processes to ensure lean and efficient ways of working
7.    Drive lean maturity, incorporating leadership, problem solving, process confirmations, standard operating procedures, and timings 
8.    Work in collaboration with existing teams to build knowledge and drive consistency
9.    Monitor and manage KPIs with Team Manager to identify training gaps
10.  Support a train the trainer programme utilising subject matter experts to enable training programmes to be developed across multiple departments
11.   Keep up to date with developments in training styles, techniques, and resources to ensure appropriate and effective training delivery
12.   Maintain current legislation knowledge within payroll 
13.   Deliver training sessions to customers as and when required


Your Profile:

1.    Demonstrable knowledge of payroll processing and legislation
2.    Demonstrable knowledge of payroll systems
3.    Evidence of coaching or training 
4.    Analytical and strategic thinking with ability to influence at all levels 
5.    Track record of excellent organisational, and time management skills
6.    Ability to escalate effectively and to provide data driven rationale to drive future change
    
Our Expectations:

Thinking and Acting Outside In
•    The ability to absorb knowledge that is immediately applicable in the job. Proactively keeps own expertise up-to-date & consults the right information sources and takes actions to develop their own knowledge when steered in this direction and supported.
•    Has an open & critical mind to changing their way of working in times of continuous 
transformation

Agility
•    In depth knowledge and continued learning of products and services, tools, best practices, optimal personal organization and professional attitudes.
•    In depth knowledge of customer portfolio, productive customer contact points, seeking to deliver service with very high customer satisfaction. 
•    Ability to present/bring a well-prepared topic in a professional way. 

Connecting
•    Ability to develop productive relations with customers (all touch points), colleagues and managers. Be recognized and be accessible as an expert by your direct colleagues, help colleagues. 
•    Ability to build and use a network to find a win-win solution for customer requests or colleague requests.
•    Ability to coach customers and/or colleagues across own networks.

SD Worx offers you, besides a competitive salary and benefits package, the autonomy and flexibility to take ownership of your work.  With the possibilities of flexible working hours, homework, working from other offices,… you can organize your own work.

For us, learning and innovating are like breathing, inspiring us to always go beyond.  We offer multiple trainings, projects… where you will learn from experts or in practice. From the start you will be engaged in your team, where we share knowledge, talents and celebrate our differences.

From many places, we work as one, moving from better to best together.

Apply now »