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Implementation Consultant

Renfrew (Glasgow), GB, PA4 8WF Salford (Manchester), GB, M50 3SP

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.

In case of questions please contact: talent@sdworx.com.

 

 

KEY ACCOUNTABILITIES:

 

  • Lead projects of small/mid-size, or workstreams within a mid-size project, or a change control project, or supporting a Senior Consultant or Programme Manager to ensure all milestones are met within contractual, time, quality, and budgetary constraints. 
  • Manage and escalate customer issues utilizing the appropriate people or resources required for a prompt resolution.    
  • Maintain customer relationships to support the maximization of future revenues and business profit.    
  • Understand the customer needs and environment and support the recommendation of ‘value-added solutions to the customer.    
  • Support the management of internal inter-departmental relationships and management team stakeholders    
  • Work proactively as a team member across the Department, offer support to junior members of the community as necessary
  • Impart technical knowledge to contribute to product development
  • Maintain budgetary responsibility for all implementations under their control
  • Follow and make recommendations for the SD Worx Implementation Framework and supporting methodologies so they evolve in line with corporate strategy and new service propositions.
  • Act as Implementation role model following the corporate strategy, SD Worx Values, and ensuring a highly motivated team environment is created so that clients receive excellent service and support, thus maintaining customer NPS.
  • Establish, maintain and follow procedures within the team that satisfy company and ISO 9001 requirements.
  • To comply with SD Worx Security Policies for the maintenance of confidentiality, integrity, and availability of information and to correct personal data.

 

 

KNOWLEDGE, TECHNICAL SKILLS, QUALIFICATIONS & EXPERIENCE:

 

  • Proven evidence of experience operating within a consultancy or implementation environment at a Consultant level
  • Minimum 2 years experience within the payroll area
  • Evidence of leading small to mid-size teams or projects
  • Analytical and strategic thinking with the ability to influence at the management level through highly effective communication and relationship skills
  • Track record of excellent organisational, time management and budgetary control
  • To have achieved the required competencies and behaviours in the Implementation Behavioural Framework.

 

SD Worx offers you, besides a competitive salary and benefits package, the autonomy and flexibility to take ownership of your work.  With the possibilities of flexible working hours, homework, working from other offices,… you can organize your own work.

For us, learning and innovating are like breathing, inspiring us to always go beyond.  We offer multiple trainings, projects… where you will learn from experts or in practice. From the start you will be engaged in your team, where we share knowledge, talents and celebrate our differences.

From many places, we work as one, moving from better to best together.

Apply now »