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HR and Payroll Specialist

Milan, IT, 20125

SD Worx is a leading European provider of Payroll & HR services with global reach. SD Worx’s +4000 employees operate in countries all over Europe and in Mauritius. Our goal? We bring people solutions to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.

Key accountabilities

  • Effectively plan and manage own workload, managing, servicing and delivering clients payrolls to agreed deadlines.
  • Validating and inputting all data received to agreed deadlines.
  • Checking input data and making all relevant corrections before the live run
  • Handling routine, non-routine and complex customer queries regarding payroll and HR related issues. 
  • This will include liaising with both internal and external contacts like Tax Office etc.
  • Managing all aspects of Tax Year end processing for their customer base
  • Identifying opportunities to advise and assist other team members.
  • Assisting Operations Team Manager with the coaching and developing of less experienced team members.
  • Manage and support the customer in the processing of their payrolls to ensure payments/reports to employees are made accurately and on time.
  • Supporting and sharing knowledge with colleagues to contribute to the effectiveness of the team and to achieve the location's success. This may include providing cover for other team members as and when necessary
  • To recognise and promote opportunities for Added Value Services
  • To take responsibility for own personal development plan in line with Company objectives and values
  • Note that other duties may be assigned by the Service Manager

Knowledge, technical skills, Qualifications & Experience

•    Payroll administrative experience or finance administration experience in a payroll environment.
•    Demonstrable customer service skills via telephone, and other forms of communication.
•    Demonstrable knowledge of PC literacy and software usage ideally including Word and Excel
•    Knowledge of payroll and HR legislation
•    Written & spoken English or French
•    Experience within customer service environment
•    Knowledge of Zucchetti Paghe Web platform
•    Flexibility 

SD Worx offers you, besides a competitive salary and benefits package, the autonomy and flexibility to take ownership of your work.  With the possibilities of flexible working hours, homework, working from other offices,… you can organize your own work.

For us, learning and innovating are like breathing, inspiring us to always go beyond.  We offer multiple trainings, projects… where you will learn from experts or in practice. From the start you will be engaged in your team, where we share knowledge, talents and celebrate our differences.

From many places, we work as one, moving from better to best together.

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