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Junior Salesforce Product Advisor

Ebene, MU, -

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in 10 countries in Europe and Mauritius. Our goal? We bring people solutions to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.

Job Description

We are looking for Salesforce Product Advisor / Junior Administrator who will join our office in Mauritius.

All Salesforce Product Advisors will have the rights and obligations to acquire Salesforce certifications via our internal training plan.


Key Responsibilities

  • Responsible for internal Salesforce end-user support (Sales Cloud & Service Cloud)
  • Show engagement to ensure correct and smooth case follow-up, in close collaboration with other Salesforce team members.
  • Investigate and resolve basic technical issues.
  • Communicate on the resolution of technical issues to internal end-users.
  • Manage new user set-up and deactivation of Salesforce users.
  • Assist in the preparations and maintenance of support documentation.
  • Eager to learn all about Salesforce’s new feature and will be involved in testing these new features.


Skills and Experience

  • Minimum qualifications: HSC holder
  • Excellent written and verbal communication skills (English). French is a plus.
  • At least 1-2 years of experience in an admin role. Previous experience as a Salesforce admin would be an advantage.
  • Attention to details and good problem-solving skills.

SD Worx offers you, besides a competitive salary and benefits package, the autonomy and flexibility to take ownership of your work.  With the possibilities of flexible working hours, homework, working from other offices,… you can organize your own work.

For us, learning and innovating are like breathing, inspiring us to always go beyond.  We offer multiple trainings, projects… where you will learn from experts or in practice. From the start you will be engaged in your team, where we share knowledge, talents and celebrate our differences.

From many places, we work as one, moving from better to best together.

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