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Systems Administrator - BE Batch

Ebene, MU, -

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in 10 countries in Europe and Mauritius. Our goal? We bring people solutions to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.

Job Description

SD Worx specialises in human resources management providing a full-service offer to its clients: Payroll, HR and Tax & Legal advice.

The second largest service provider in these fields in Europe, we offer a range of great professional opportunities to professionals seeking to expand their horizons with an international career.

 

Job Description

Within the networking team, you are responsible for operating, maintaining and further developing of the SD network infrastructure, safeguarding the overall security of it.

Key Accountabilities

  1. To provide 1st/2nd level technical support to users and customers
  2. To manage and resolve customer or user requests according to internal processes and standards
  3. To participate in major incidents to assist in restoring service to local/ remote users as quickly as possible according to service level agreements
  4. To implement change requests according to internal processes and standards
  5. To monitor all events that occur through the IT Infrastructure
  6. To communicate and escalate, if needed, to team leads on issues identified which may impact on delivery schedules
  7. To liaise with service providers and 3rd party suppliers for any issues which may require their intervention
  8. To be compliant with internal security policies and processes
  9. To involve in product upgrades
Description

Think and Act Outside-In - Manage Business: 

Build expertise with focus on the customer. The curiosity and eagerness to be close to trends and innovation and to develop and make this expertise available for customer solutions.

Agility - Manage Change:

From Service transaction to Customer journey. The ability to assess the client’s situation, fundamental wishes and needs, also in unstructured context, and to add more value then the customer expected throughout the full customer journey and over omni channels.

Connecting - Manage People:

The ability to collaborate effectively without boundaries (across teams, countries, languages, tools,…), colleagues, customers and network with his/her expertise, confidence and style.

SD Worx offers you, besides a competitive salary and benefits package, the autonomy and flexibility to take ownership of your work.  With the possibilities of flexible working hours, homework, working from other offices,… you can organize your own work.

For us, learning and innovating are like breathing, inspiring us to always go beyond.  We offer multiple trainings, projects… where you will learn from experts or in practice. From the start you will be engaged in your team, where we share knowledge, talents and celebrate our differences.

From many places, we work as one, moving from better to best together.

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