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Implementation Consultant

Ebene, MU, -

SD Worx is a leading European provider of Payroll & HR services with global reach. SD Worx’s +4000 employees operate in countries all over Europe and in Mauritius. Our goal? We bring people solutions to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.

The Implementation Consultant will be responsible to apply functional and technical expertise to effectively configure applications based on requirements. This position will work closely with application development teams, QA teams, Consultants, business analysts, project managers and customers throughout the implementation.

 

KEY ACCOUNTABILITIES
 

• Build in depth understanding of SD Worx product suite to deliver high quality, scalable and high performing production applications according to project standards

• Consult and advise customers as SPOC throughout the implementation process on best practices that maximize value and return on investment.

• Accurate recording of time, effort and schedule related activities.

• Root cause analysis of defects/issues and drive resolution.

• Good communication skills to achieve excellent customer service.

• Take ownership and do close follow up on project/s assigned.

• Seek and respond to development feedback. Note that other duties may be assigned by Team Leader/Manager

 

KNOWLEDGE, TECHNICAL SKILLS, QUALIFICATIONS & EXPERIENCE

• Demonstrable knowledge of end to end system architecture and systems
• Demonstrable knowledge of PC literacy and software usage ideally including MS Office, Excel
• Excellent communication skills
• Knowledge of HR and payroll domain will be an advantage
• Basic Knowledge of SQL and XML/XSLT will be an advantage

REQUIREMENTS

• Diploma/Degree in Information Technology with minimum 1-2 years’ in functional analysis
• Good written & spoken English
• Team player
• Customer service oriented
• Excellent analytical and problem-solving skills
• Flexible and can easily adapt to changing project scopes and different working schedules.

SD Worx offers you, besides a competitive salary and benefits package, the autonomy and flexibility to take ownership of your work.  With the possibilities of flexible working hours, homework, working from other offices,… you can organize your own work.

For us, learning and innovating are like breathing, inspiring us to always go beyond.  We offer multiple trainings, projects… where you will learn from experts or in practice. From the start you will be engaged in your team, where we share knowledge, talents and celebrate our differences.

From many places, we work as one, moving from better to best together.

Apply now »