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Salesforce Engineer

Ebene, MU, -

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in 10 countries in Europe and Mauritius. Our goal? We bring people solutions to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.

Job Description

Job Description

Coding, coordinating and collaborating, that is what this job is all about. One of your main goals is to collaborate with the different stakeholders, like product managers and specialists. Together you will make our Salesforce Service and Sales Cloud better and more user-friendly. You are responsible for coordinating the delivery of Salesforce applications and functionalities based on the requirements of our business and the composed user stories. In the architecture of SD Worx Enterprise tooling, Salesforce plays a crucial role. And this is why your role as our Salesforce Administrator and Developer is so important to us.

 

Key Accountabilities

Managing the requested requirements related to the Salesforce Service and Sales Cloud.

Comprehending the functional requirements from your stakeholders and translating them to technical solutions.

Making sure users understand and are satisfied with your configurations in Salesforce.

Enabling the business in achieving their KPIs by giving insights into for example lead response time, win:loss ratio, rate of follow-up contact.

Using an Agile methodology to keep track of your projects.

Coding by using Lightning Experience or starting a new single page application within Salesforce using Lightning Web Components.

Keeping informed about the developments in the Salesforce technology stack, including all innovations that are included in future releases

Ensuring that there are as little bugs as possible in Salesforce Service and Sales Cloud.

Coordinating regularly with stakeholders, like our Support Team, the Product Owners and the business owners

Description

Think and Act Outside-In - Manage Business: 

Build expertise with focus on the customer. The curiosity and eagerness to be close to trends and innovation and to develop and make this expertise available for customer solutions.

Agility - Manage Change:

From Service transaction to Customer journey. The ability to assess the client’s situation, fundamental wishes and needs, also in unstructured context, and to add more value then the customer expected throughout the full customer journey and over omni channels.

Connecting - Manage People:

The ability to collaborate effectively without boundaries (across teams, countries, languages, tools,…), colleagues, customers and network with his/her expertise, confidence and style.

SD Worx offers you, besides a competitive salary and benefits package, the autonomy and flexibility to take ownership of your work.  With the possibilities of flexible working hours, homework, working from other offices,… you can organize your own work.

For us, learning and innovating are like breathing, inspiring us to always go beyond.  We offer multiple trainings, projects… where you will learn from experts or in practice. From the start you will be engaged in your team, where we share knowledge, talents and celebrate our differences.

From many places, we work as one, moving from better to best together.

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