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International Payroll Services Director

Antwerpen, BE, 2000 Salford (Manchester), GB, M50 3SP Magdeburg RKW, DE, 39108 Dreieich Sachsen, DE, 83303 Dresden Ost, DE, 01099 Katowice, PL, 40-202 Renfrew (Glasgow), GB, PA4 8WF

SD Worx is a leading European provider of Payroll & HR services with global reach. SD Worx’s +4000 employees operate in countries all over Europe and in Mauritius. Our goal? We bring people solutions to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.


Your Role:
You are responsible for leading and directing managed services for international customers. You will together with the other Payroll Services Directors anticipate service and software changes and review opportunities to enhance production operations in order to optimise productivity and business growth.  You will lead, direct, and control the day-to-day activities to achieve the short and medium-term financial and operating objectives set by the overall corporate business plan. 


As a PEOPLE COACH - you will have the skills and ability to demonstrate that you can:
•    Show clear Vision and Purpose and inspire teams and colleagues to organize themselves in an agile way in order to reach targets. The ability also to push (operational) decisions to the floor. 
•    Create an environment where teams and colleagues are inspired to embrace change, take ownership. The ability also to attract and coach individuals that show disruptive thinking, in order to stimulate experimentation and innovation.
•    Share leadership responsibilities in the team, based on individual’s talents. The ability also to coach each colleague in discovering and developing their talent in an environment of continuous learning.

Your Responsibilities:
1.    Participate in the strategic objectives, vision, mission, and strategic planning of your segment and of SD Worx.
2.    Provide day-to-day leadership and management that mirrors our mission and core values.
3.    Build, motivate, and lead a high-performance management team; attract, recruit, and retain members of the team as needed, fostering a success-oriented, accountable environment.
4.    Manage relationships with international key clients; have direct and ongoing contact at all levels within international client organisations.
5.    Provide strategy and direction on improved productivity and services to quality standards. 
6.    Develop and lead the implementation of new service excellence initiatives, including strategic resource allocation; lean mgt. principles; organisation structure; leadership; sourcing and integration; software systems (input) and techniques for improved efficiencies and manage to best practice.
7.    Establish operating budgets with Finance Business Partner.
8.    Monitor the cost and effectiveness of production to optimize resources and ensure quality and service standards/best practices. 
9.    Set and monitor performance against standards, targets, administration efficiency and cost control. 
10.    Research, evaluate, and recommend investments that will enhance productivity.
11.    Ensure a consistent and high quality of service delivery is provided to international clients.
12.    Lead operational excellence through continuous improvement.
13.    Responsibility for customer and employee satisfaction (NPS /eNPS).

Our Expectations:
Thinking and Acting Outside In
•    Inspires with a clear and engaging vision and purpose the whole organization.
•    Creates an environment of personal leadership and ownership where decision taking is pushed as close to the expert or client as possible.
•    Creates an agile environment where knowledge and learning flow around the organization and nurture innovation and customer experience excellence.

•    Creates an entrepreneurial culture of Diversity and Innovation: Challenges constantly the as-is situation - bring visions and ideas to the company that shake the habitual and provoke new ways of thinking.
•    Initiates and gives impulses to organizational and cultural changes.
•    Translates societal, technological, Market trends and evolutions into strategic change vision for the company. 

•    Sets standards of authentic leadership, expecting the same from everyone
•    Creates the environment where employees use their talents to take ownership of decisions and implementation.
•    Creates a culture of continuous learning from each other.


Your Profile:
1.    Senior operational and technological management experience
2.    Demonstrable experience of successfully developing smartshore, nearshore and offshoring capabilities
3.    Considerable experience in influencing senior managers where no line control exists
4.    Experience of managing/overseeing large international projects/organizations
5.    Demonstrable track record of meeting and exceeding budgetary objectives
6.    Demonstrates a high level of people management ability
7.    Understanding of financial modelling
8.    High quality presentation and influencing skills
9.    Ability to drive operational excellence



SD Worx offers you, besides a competitive salary and benefits package, the autonomy and flexibility to take ownership of your work.  With the possibilities of flexible working hours, homework, working from other offices,… you can organize your own work.

For us, learning and innovating are like breathing, inspiring us to always go beyond.  We offer multiple trainings, projects… where you will learn from experts or in practice. From the start you will be engaged in your team, where we share knowledge, talents and celebrate our differences.

From many places, we work as one, moving from better to best together.

Apply now »