Experienced Facilities Administrator

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.

In case of questions please contact: stephane.delrue@sdworx.com 

Your Role:

As our new Facilities Administrator youensure quality and efficient provision of all aspects of Facilities and Procurement services within a designated SD Worx location and make sure that a professional service is provided to all callers and visitors.

As a CUSTOMER COACH - you will have the skills and ability to demonstrate that you can:

• Build expertise with focus on the customer - have the curiosity and eagerness to be close to trends and innovation and to develop and make this expertise available for customer solutions. 
• From Service transaction to Customer journey, can assess the client’s situation, fundamental wishes and needs, also in unstructured context, and to add more value than the customer expected throughout the full customer journey and over omni channels. 
• Have the ability to collaborate effectively without boundaries (across teams, countries, languages, tools) colleagues, customers and network with his/her expertise, confidence and style.

Your Responsibilities:

• Manage all visitors to the office ensuring they are dealt with professionally and in compliance with company procedures
• Main point of day-to-day liaison with building management where appropriate
• Co-ordinate maintenance and building services providers
• Control bookings for facilities, services and hospitality e.g. meeting rooms, catering etc
• Manage and distribute office post/courier services and office supplies as required
• Check all photocopiers for paper and replenish where necessary.
• Co-ordinate health & safety requirements, in conjunction with the Health & Safety service provider
• Administer security measures in accordance with company procedures.
• Assist in provision of broader departmental services and ad hoc duties as required supporting colleagues in the office 
• To undertake and manage all other administration tasks as defined by the line Manager.
• Correctly and in a timely manner triage all tickets logged by internal customers via ticketing system
• Manage priority mailbox, ensuring correct weighting and prioritisation are applied 
• Verify and maintain data in the facilities management tool for premises, suppliers and services
• General office duties as required.

Your Profile:

• Previous experience of working on Reception or administration in a professional environment
• Strong organisational and communication skills
• Demonstrable interpersonal skills with the ability to handle a variety of situations with tact and diplomacy.
• IT literate, ideally with a good working knowledge of Microsoft Office
• Experience of Procurement

• Knowledge of Teams and Sharepoint 
• Good language skills in English and Dutch, any other language is a Plus

Our offer:

We guarantee working in an innovative and dynamic organization where your personal development will go hand-in-hand with the delivery of cast iron results for SD Worx – nationally and internationally. We of course offer suitable remuneration and benefits.

SD Worx also offers you the autonomy and flexibility to take ownership of your work.  With the possibilities of flexible working hours, homework, working from other offices… you can organize your own work. For us, learning and innovating are like breathing, inspiring us to always go beyond.  We offer multiple trainings, projects… where you will learn from experts or in practice. You will join a great successful international team, where we share knowledge, talents and celebrate our differences.

From many places, we work as one, moving from better to best together.

SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.